Crashing and losing gear more than once

Crashing and losing gear more than once in a week has put me off trying to play. Im beyond frustrated and there seems to be nothing i can do about it. it takes a while to get epic gear but there must be something that can be done to fix the issue of losing things over issues like game crashing, surley it should freeze or something when a person crashes so they dont lose everything everytime????

untill theres something in place to stop this happening i wont be playing. its frustrating neither times have i had my gear accessable from the pawn shop and im unwilling to spend 4 or 5 days trying to get my gear back by grinding it out for the second time due to the crashing. If there is something i can do to link information please let me know so you can fix this because this is a deal breaker for me, once i can let go of but twice in less than 7 days is to much