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Campaign bugged- can't complete even though I paid for it.

I paid for the priest campaign and have completed it as an active quest but it won’t let me complete it to get the cosmetic. I’ve tried re-toggling it as active, then completing more levels, still am unable to get the cosmetic.

Status: In Progress8 comments

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Comments8

  • Chris Kaleiki

    Team•

    Sep 24, 2025

    Hey @teasizzle24 , could you share a screenshot of the campaign?

    • teasizzle24

      •

      Sep 24, 2025

      i can’t target the last, it’s been active for many levels

      • Chris Kaleiki

        Team•

        Sep 24, 2025

        Could you try two things:
        - Logout then log back in, and check if they’re there
        - See if you have any inventory items (they’ll be a 1X1) for the cosmetic item.

        Both of these are still bugs, but could be a workaround here. Sorry about that.

        • teasizzle24

          •

          Sep 24, 2025

          super appreciate you looking into this.
          It’s not there. I cant get it so it completes the quest to recieve it tho. It’s still at 5/6.

          I’m not going to be frustrated if it doesnt happen soon, just would be nice to get the cosmetic I paid for before the season ends or a refund, no pressure.

          • schmegus

            •

            Sep 24, 2025

            you could try reinstalling the game, know it’s a bit of a stretch to go that far but could potential try testing that to see if it fixes the bug, I’ve had to reinstall a few times but that’s due to AMD and Unreal Engine 5 issues. You may also not just reinstall, but after uninstalling going to the project honor folder and deleting out any files still left over, you’ll lose your settings/keybindings on reinstall if you go this far but it gives you a complete reset which has fixed some issues for me.

            • teasizzle24

              •

              Sep 26, 2025

              This worked! Thanks Schmegus! @Chris Kaleiki Thanks again for looking into this. It’s resolved for me.

              • Chris Kaleiki

                Team•

                Sep 26, 2025

                So the way you fixed this was by reinstalling the game?

                • teasizzle24

                  •

                  Sep 26, 2025

                  Yes.